Privacy and HIPAA Compliance

The privacy of your personal and health information are very important to us at the Kentucky QuitLine. We use your personal information to assist you in quitting smoking and improving our program. We will not share or sell your information with anyone or any entity not connected to our smoking cessation program, except as described in the Notice of Privacy Practices, below.

Notice of Privacy Practices

Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please READ it carefully.

Quit Now Kentucky is operated by National Jewish Health, a health care provider that has developed a program to assist individuals to reduce and discontinue the use of tobacco products, to provide the citizens of several states with assistance and support to quit using tobacco products.

Notice of Privacy Practices
Federal privacy regulations require National Jewish to abide by the terms of this Notice of Privacy Practices. This Notice of Privacy Practices describes how the staff of Quit Now Kentucky may use and disclose callers' protected health information. Protected health information (PHI) is information about Quit Now Kentucky participants' health and the healthcare services they receive. We are required by law to keep this information private. We are also required to provide callers with this notice of our privacy practices.

The Quit Now Kentucky contact will use PHI to advise callers on how to reduce their use of tobacco products. We will not use PHI to communicate with other healthcare providers, such as the callers' referring physicians unless we have their authorization. We will not use PHI for any other purpose than advising participants on the way to quit tobacco products, quality review, and staff training. We will use non-identifying information for data collection, analysis and reporting to the Quit Now Kentucky Program.

Sometimes, the regulations require us to disclose participants' PHI. We notify participants of these disclosures when the law requires us to do so. We may disclose participants' PHI to: public health agencies responsible for prevention or controlling disease or injury, including reporting domestic abuse; National Security and Intelligence agencies; health oversight agencies; Food and Drug Administration (FDA); law enforcement agencies; coroners, funeral directors, organ and tissue donation programs; military command authorities; and workers' compensation programs.
We will not disclose participants' PHI to members of their family or to any other person unless participants request us to do so.

In most circumstances, participants may inspect and get copies of their PHI for as long as we maintain it. We may charge a reasonable, cost-based fee for making copies. Under the law, participants may not inspect or copy some records. For example, participants may not inspect or copy records created for use in legal or administrative proceedings. To get a copy of their PHI, participants may contact Quit Now Kentucky. If we deny participants' requests, they may request a review of our decision.

Participants may ask us not to use or disclose any part of their PHI for purposes of advice or healthcare operations. That request must be in writing. Quit Now Kentucky does not have to agree to the restriction. If we do agree, we may not disclose participants' PHI in violation of the restriction, unless it is needed to provide emergency treatment.

Participants have the right to ask us to change the PHI in our data files for as long as we have the information. If we deny that request, participants have the right to file a statement of disagreement. Participants' statement of disagreement and our response will be noted with their records. If we grant participants' requests, we will make the changes. Any request to amend PHI must be in writing. Participants may request to communicate with us using a different means, if the requests are reasonable. We will reserve the right to not comply with that request if we cannot contact the participants. Participants should be instructed to contact Quit Now Kentucky with any questions.

Participants can obtain an accounting of any disclosures made by Quit Now Kentucky, except for disclosures made to participants or the disclosures that they authorized. Participants can obtain an accounting of any disclosures made for the previous six years but not before April 14, 2003. The right to receive this information is also subject to certain other exceptions. This accounting will contain the date information was disclosed, the name of the party receiving the information, and a brief description of what was disclosed and why. The first accounting in a 12-month period is free. After that, we reserve the right to charge a reasonable, cost-based fee. To request an accounting, participant should contact Quit Now Kentucky.

Participants may complain to us by contacting our Customer Representative at (866) 849-8362 or to the Secretary of Health and Human Services if they believe that we have violated their privacy rights. We will not retaliate against them for filing a complaint. Any questions about this Notice can be directed to Quit Now Kentucky at (800) 784-8669. This notice was published and becomes effective on October 24, 2006.